Catherine Erdly, The Resilient Retail Club

Catherine Erdly

Catherine Erdly is the founder of The Resilient Retail Club. She has a background in retail as a merchandiser for some of the best-known High Street retailers but now works exclusively with independent retailers and small businesses.

In this episode, we discuss what went wrong at Debenhams and Arcadia, how the buying model of the big retailers is now becoming less relevant, and how now is a good time for small and independent businesses to thrive.


  • Why big retailers business models are no longer relevant
  • How sourcing from China and endlessly cutting costs is not a strategy for long term success
  • How small businesses and independent retailers will be impacted by the big stores closing
  • Catherine’s advice on how small businesses can grow their sales
  • What determines whether a retailer will be profitable
  • What the right number to manufacture is when you first start out
  • What might happen to the stores left empty on the High Street


2 thoughts on “Catherine Erdly, The Resilient Retail Club”

  1. Hi Kate, fascinating conversation and so relevant. I am a manufacturer, since 1983, I have supplied almost all sectors: Retail, Wholesale, independents, distributors, Mail Order, e-commerce etc. I am no longer supplying any high street customer, I tolerated them when I was younger, but the time comes when you realise you have self respect. I am fortunate enough today to be able to work with customers I sincerely enjoy working with. I would be happy to become an associate of yours, although I produce in Bulgaria, only because we have been there 25 years and it is a very robust business. Martin Redif, Excel Apparel

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